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Community Residential Facilities (CRF) – Quebec Region

Tender Information
NameCorrectional Service of Canada
RegionOttawa, ON
SectorPublic Sector

Date closing      2017/03/22 14:00     Eastern Standard Time (EST)


Reference number     PW-17-00768058

Solicitation number     21120-17-2521554

Region of opportunity     Quebec

Region of delivery     Quebec

Notice type     Advance Contract Award Notice (ACAN)

GSIN     G103B: Social Rehabilitation Services for Prisoners

Trade agreement     None

Tendering procedure     Open

Procurement entity     Correctional Service of Canada

End user entity     Correctional Service of Canada


An advanced contract award notice (ACAN) is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meet the requirements set out in the ACAN, on or before the closing date and time stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.

1. Definition of requirement:

The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

This includes:

  • management of offenders during their transition from the institution to the community, and while on supervision; and,
  • ensuring the safety and security of members of the public, victims, staff and offenders in the community.

While decisions on the conditional release of offenders fall under the responsibility of the Parole Board of Canada, CSC is responsible for supervising offenders under federal jurisdiction on conditional release in the community until the end of their sentences and offenders subject to Long-Term Supervision Orders.

Community Residential Facilities (CRF) provide a bridge between the institution and the community, ensuring that suitable accommodation, support systems and monitoring are in place to assist conditionally released offenders to become law-abiding citizens.

The statement of work for CRFs includes, but is not limited to, the following.

1.1 Objectives:

Provide accommodation, monitoring, general support and assistance to offenders under federal jurisdiction who have been released to the community on conditional release, statutory release, and those subject to Long-Term Supervision Orders.

1.2 Tasks:

The Community Residential Facility (CRF) must provide twenty-four (24) hour residential services to offenders. These services include, but are not limited to, the following:

  1. Providing beds to offenders referred by CSC and accepted by the CRF;
  2. Providing three (3) meals a day. Meals must meet health and nutritional requirements in accordance with Canada’s Food Guide;
  3. Developing a Resident Action Plan and monitoring and supporting offender activities against the Community Strategy, Resident Action Plan and Correctional Plan;
  4. Assisting offenders in areas such as crisis management, personal or family problems, education, literacy, employment, budgeting, life skills, etc.;
  5. Assisting offenders to secure services appropriate for their needs or for public safety requirements, such as substance abuse services, income support, employment services, medical (including mental health) and dental services;
  6. Providing offenders a supportive group living environment;
  7. Providing first aid services to offenders including having a first aid kit available and ensuring at least one staff member on each shift has valid St-John’s Ambulance and CPR certifications;
  8. Recording and incorporating pertinent information on individual offenders into the offender case file. Treating all sensitive or protected offender information in accordance with the security requirements of the contract;
  9. Providing static and dynamic security services including having staff on-site and awake 24 hours per day, performing offender counts, monitoring offender activities and destinations, and notifying CSC when offenders’ behaviour deteriorates or when offenders abscond from the CRF or are unlawfully at large;
  10. Providing Monthly Utilization Reports, Monthly Living Allowance Reports, Incident/occurrence reports as they occur, annual audited financial statements and other reports, as requested by CSC.
  11. If applicable and where required, the CRF must ensure that the accommodations are suitable and safe for children residing in the CRF with their legal guardian in accordance with CSC policies;
  12. In accordance with its needs and at its own discretion, CSC may request that the CRF provide enhanced or specialized services to support the placement of high needs offenders. The services to be provided will be negotiated on a case-by-case basis.

Depending on the CRF/location, the work may also include the following:

  1. Delivery of a residential substance-abuse treatment program;
  2. Delivery of the Integrated Correctional Program Model;
  3. Provision of classroom space for program delivery;
  4. Provision of a personal escort, as required, to accompany offenders outside the facility;
  5. Provision of personal support worker services for offenders with mental health issues;
  6. Supervision of the collection of urine samples and forwarding them for analysis;
  7. Provision of in-reach services;
  8. Provision of reporting centre services; and
  9. Provision of Aboriginal Spiritual Advisory services.

1.3 Expected results:

Assisting conditionally released offenders to safely and successfully reintegrate into the community as law abiding citizens.

1.4 Performance standards:

The CRF and its officers, servants and subcontractors must comply with all applicable legislation and CSC’s Commissioner’s Directives (CDs), the Standard Operating Practice on Official Languages, and other Standards.

The CRF must be in compliance with all applicable territorial, provincial, municipal and local legislation and regulations. The CRF premises and equipment must conform to applicable zoning, health, safety, building and fire codes and regulations.

The CRF must have written plans for dealing with fire, medical emergencies (including pandemic situations) and natural disasters, and the CRF staff must be trained accordingly. The CRF must provide a copy of these plans to the Project Authority.

The CRF must ensure that staff members, volunteers and students have the qualifications required and receive proper training and orientation prior to assuming responsibility for their duties. The CRF must also provide ongoing training to staff/volunteers/students essential for their assigned duties and responsibilities. The CRF must ensure that staff/volunteers/students have reached the age of majority in the province of operation.

If applicable and where required, the CRF will provide a strategy to accommodate diverse cultures and spiritualities, including, but not limited to, Aboriginal culture and spirituality.

1.5 Deliverables:

1.5.1 24 hour residential services to adult male or female offenders that include, but are not limited to:

  1. Beds and meals and/or meal allowances;
  2. Referral services to community support groups and other agencies;
  3. Storage and access of offenders to their medication and personal effects;
  4. Static and dynamic security;
  5. Staff orientation, training and development:
  6. Reporting; and
  7. Enhanced Services as requested by CSC.

1.5.2 Paper consumption:

a. Should printed material be required, double sided printing in black and white format is the default unless otherwise specified by the Project Authority.

b. The Contractor must ensure printed material is on paper with a minimum recycled content of 30% and/or certified as originating from a sustainably managed forest.

c. The Contractor must recycle unneeded printed documents (in accordance with Security Requirements).

1.6 Constraints:

1.6.1 Location of work:

a. The Contractor must perform the work at various locations in the Quebec region.

b. Travel

ii. Travel may be required for performance of the work under this contract.

1.6.2 Language of Work:

The Contractor must perform all work in English, French or both official languages as required by the offenders.

1.6.3 Security Requirements:

CRF contracts include the following security requirements:

  1. The Contractor/Offeror must, at all times during the performance of the Contract/Standing Offer, hold a valid Designated Organization Screening (DOS) with approved Document Safeguarding at the level of PROTECTED B, issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC).
  2. The Contractor/Offeror personnel requiring access to PROTECTED information, assets or work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by the CISD/PWGSC.
  3. The Contractor MUST NOT utilize its Information Technology systems to electronically process, produce or store PROTECTED information until the CISD/PWGSC has issued written approval. After approval has been granted or approved, these tasks may be performed at the level of PROTECTED B.
  4. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC.
  5. The Contractor/Offeror must comply with the provisions of the:

(a) Security Requirements Check List and security guide (if applicable), attached at Annex A;

(b) Industrial Security Manual (Latest Edition)

2. Minimum essential requirements:

Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements:

A. Must have a minimum of two (2) years experience, obtained within the last five (5) years prior to the closing date of this ACAN, in working with adult offenders on conditional release;

B. Must have a minimum of two (2) years of experience, obtained within the last five (5) years prior to the closing date of this ACAN, in providing accommodation to offenders in a residential setting.

3. Applicability of the trade agreement (s) to the procurement

This procurement is not subject to any trade agreement.

4. Set-aside under the Procurement Strategy for Aboriginal Business

This procurement is not subject to any set-asides for Aboriginal Suppliers.

5. Comprehensive Land Claims Agreement (s)

This procurement is not subject to a Comprehensive Land Claims Agreement.

6. Justification for the Pre-Identified Supplier

There is a restricted number of qualified service providers in the areas specified under 1.6.1 Location of work who are willing and available to provide residential services to offenders on conditional release in order to meet CSC’s offender accommodation needs in the community.

These Suppliers are the only Canadian organizations that can perform the scope of work, given their history, experience and familiarity with the level of information required to complete the tasks identified in the scope of work. These Suppliers are uniquely positioned to provide these services given their specific mandate to provide accommodation, monitoring, general support and assistance to offenders under federal jurisdiction who have been released to the community on conditional release, statutory release, and those subject to Long-Term Supervision Orders. All identified suppliers meet the minimum essential requirements

7. Government Contracts Regulations Exception(s)

The following exception to the Government Contracts Regulations is invoked for this procurement under subsection:

(d) only one person is capable of performing the contract.

8. Exclusions and/or Limited Tendering Reasons

The following exclusion (s) and/or limited tendering reasons are invoked under the section of the trade agreement (s) specified:

This procurement is not subject to any trade agreement.

9. Ownership of Intellectual Property

There are no intellectual property terms in the contract.

10. The period of the proposed contract or the delivery date(s)

The periods of the proposed contracts are indicated under section 12. Name and address of the pre-identified supplier.

11. A cost estimate of the proposed contract

The estimated values of the proposed contracts, not including all applicable options, are indicated under section 12. Name and address of the pre-identified supplier.

12. Name and address of the pre-identified supplier

Name: Réhabilitation Beauce – Pavillon pour Elle

Address: 6661 rue St-Georges, Lévis, QC, G6V 8P6

Period of the proposed contract: from February 24, 2017 to March 31, 2018 with an option to extend the contract for five (5) additional one-year periods.

Cost estimate of the proposed contract: $ 50,000.00 (Applicable Taxes and option periods extra)

13. Suppliers’ right to submit a statement of capabilities

Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date and time of this notice. This statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.

Suppliers may submit a statement of capabilities for one or more of the locations listed in article 1.6.1 Location of work of this ACAN.

14. The closing date and time for a submission of a statement of capabilities

The closing date and time for accepting statements of capabilities is February 22, 2017 at 2:00 PM EDT.

15. Enquiries and submission of statement of capabilities

Enquiries and statement of capabilities are to be directed to:

Owen Nicholl, Senior Procurement Officer
340 Laurier Avenue West
Ottawa, ON, K1A 0P9
Telephone: 613-995-0884
Facsimile: 613-992-1217

Contact Information

Contact name    Nicholl, Owen
Contact phone    613-943-5219
Contact address
340 Laurier Ave W
Ottawa ON
K1A 0P9

For more information: buyandsell

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